UNITED CHO THẤY VẪN CHƯA THUỘC BÀI BS ĐÀO DUY ANH./-TCL

United Airlines 'deeply sorry' after forcing toddler from yet another double-sold seat

Yahoo UK on July 9, 2017, 4:03 pm

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United Airlines hit the headlines earlier this year after a video of passenger David Dao being dragged down an aisle and off the plane went viral around the world.

VIDEO United Airlines forces 2-year-old from his paid seat

This week, United’s customer service is in the news again again – after a mother claimed she was forced to give up her toddler’s seat after the airline sold it on.
Shirley Yamauchi, from Hawaii, says she ended up holding the boy for the duration of the flight.
The teacher was flying from Boston, and was changing plane when a man walked up with the same seat number as her son Taizo.

A mother claimed she was forced to give up her toddler’s seat after the airline sold it on. Source: Yahoo UK

She told local TV station KITV: "I told him, I bought both of these seats. The flight attendant came by, shrugs and says, ‘flight’s full.’”
United said in a statement that Taizo’s pass had been scanned improperly – meaning that his seat was registered as empty, and the airline sold it on.

Generic plane image. Source: ABC News Videos

Adding insult to injury, the man who took her son's seat, paid just $75 while she paid $969. "What happened to my son was unsafe, uncomfortable and unfair," Shirley Yamauchi, mother said.